![]() ![]() ![]() Apply directly on your return package before depositing it at a post office and sending it to the following address: You can also send us your request by completing the form «Do you have a question? »ĬHANEL puts at your disposal in your package a prepaid transport label allowing you to return your parcel without cost. CHANEL Online Store's Customer Service is available toll-free at 1-88 Monday through Thursday from 9am to 5pm ET and Friday from 9am to 3:30pm ET. In any case, the products must be returned within this period of 30 days. You can also inform us of your desire to return all or part of your order before returning the products by indicating the items and quantities returned, your name, mailing address, order number and if possible phone number and email address. Simply complete the return form attached to your package and send us the products in its original packaging. When this period expires on a Saturday, Sunday or a holiday, it is extended until the next business day. You may return all or part of your order within 30 days from the date of receipt. WHAT ARE YOUR RETURN / EXCHANGE POLICIES ? Orders unfortunately cannot be completed for remote regions due to Air Safety shipping restrictions. These orders will be shipped by Standard Shipping. Shipping Restrictions on Hazardous Productsĭue to Air Safety shipping regulations, orders containing Hazardous Materials (aerosols-alcohol) are restricted from Express Shipping. Orders placed on CHANEL Online Store are prepared by CHANEL teams and delivered by Canada Post. ![]() that contains viruses, worms or other potentially harmful programmes or computer files.Īll reviews are subject to ’s Terms of Use.that includes any comment on the medical or pharmaceutical performance of the Products.that includes information referencing websites other than the Website, publicity, third party brands or content that is not be relevant to the products sold on the Website, physical addresses, email addresses, contact details or telephone numbers or any other information allowing the identification of a person.for which you have been paid of have received compensation by a third party not approved by Chanel.that can reasonably be considered to be defamatory, derogatory, inciting hate, biased, offensive or insulting, in particular with regards to race or religion, threatening in an illegal manner or representing unlawful harassment of any individual, person, agreement, partnership or business.that violates any law or order, or indeed any decree or regulation (including, but not limited to, those which regulate consumer protection, unfair competition, discrimination or false advertising) and more generally, any regulation.that infringes any copyright, patent right, trademark, business secret, trade secret and/or any other intellectual property rights, property rights, publicity rights of any third party and/or any confidentiality agreements.that you know to be false, incorrect or misleading.Please refrain from including any of the following in your review: If you wish to comment about product selection, pricing, ordering, delivery or other issues, please contact CHANEL Customer Care. Please explain why you like or dislike the product, focusing on the product's features and your user experience. We value your input and invite you to rate and review the products you have purchased. ![]()
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